Application process

When applying with CHAD, an applicant is applying to qualify to rent with CHAD. An applicant is not applying for any one specific property. Once an applicant is approved, then available properties are discussed and showings are scheduled. Only one application should be submitted per household. Please review the application process, outlined below, before completing the CHAD Rental Application.


1. Search Vacant Properties: All prospective applicants should review the available (vacant) CHAD-owned properties for rent that are listed under the Find a Home section of the website.

2. To submit a Rental Application, Applicants will need to provide the following: 

  • Completed  Online Rental Application  CHAD Rental Application 
  • Application Fee: $50 for each adult applicant 18 years of age and older. The application fee is non-refundable and is payable with a credit card when submitting an Online Rental Application. If submitting a paper copy of the Rental Application to the CHAD office,  the application fee is payable with a Money Order or Cashiers Check only. No cash or personal checks are accepted.  There will be an additional application fee if we attempt to run a credit/criminal background search and are unsuccessful due to the consumer placing a freeze on their credit report. 
  • Clear & color copies of a Valid US government issued ID (Drivers Licence or State ID) for all adult occupants.
  • Clear & color copies of the Social Security Card for all occupants. 
  • Clear copies of Birth Certificates for children under 18 years of age living in the unit. 
  • Guardianship papers (if applicable) that evidence custodial rights.
  • Paystubs for the last 90 days of your current employer for each current employment for all adult occupants.  
  • Any other sources of income documentation including but not limited to current year award letter for Social Security/Disability/VA Benefits, Pension Payments  and/or Child Support Disbursement Statements.  For further information on acceptable sources of income and appropriate documentation, please refer to "Admissions Criteria".
  • Bank Statements (last 3 months), including paycards, Cash App, Venmo, Paypal and/or all Mobile App statements. 

3. Submitting the Rental Application: If you find a property that appears to meet your housing needs, please click on the CHAD rental application link and complete the online application.  Please ensure that all required documents are emailed to within 2 hours of the online application submission. Incomplete applications will be returned to the applicant and will not be processed. Printed applications are available upon request by emailing  Please note that CHAD’s policy and procedure is to communicate only via email during the application process. Please monitor your email and respond, as needed, to any emails from CHAD promptly.

4. Application Review:  Once  the completed application is submitted to the CHAD office, the Leasing Assistant will review all forms and required documents for completeness. Once the application is determined to be complete, a payment link will be emailed to pay the application fee(s). All applicants will be required to submit to credit and criminal background screening checks, along with Third Party verifications, including employment and current/former landlord references. The credit report, criminal background, employment, and rental references will be reviewed to confirm that the applicant meets CHAD's rental criteria.

5. Await Decision Process:

This process takes 7 to 14 business days, depending on the volume of applications at that time and on how quickly we receive  3rd party verifications.

If the application is approved: The Leasing Agent will schedule a virtual tour or showing to view the unit with the applicant. Units can only be viewed by the screened applicants. We will not show units to other adults that have not been screened and/or are not listed on the application. If the applicant decides to rent the unit, then they will be required to provide at the virtual tour/showing a $250 non-refundable Unit Hold Deposit, payable by Money Order or Cashiers Check only. No cash or personal checks are accepted. The Hold Deposit is applied towards the security deposit and will hold the unit for up to 72hours. Please note: Any application approval is strictly conditional and revocable until the parties execute a binding lease (“Lease Execution”). CHAD reserves the right to revoke its granting of conditional approval of your application should any reason to deny a rental application be brought to CHAD’s attention after conditional approval and prior to Lease Execution. By submitting a rental application, you
expressly acknowledge and agree that if CHAD grants conditional approval of your
rental application that the conditional approval is fully revocable as set forth

If the application is denied: CHAD will contact the applicant via email and issue a denial letter that states the reason for the denial. A denied applicant has the option to submit an appeal. 

6. Schedule Move-In Orientation:

Once the approved Applicant has seen and opted to lease the unit and has paid the $250 deposit to hold the unit, the Leasing Agent will schedule a move-in date and an appointment in the office to sign the lease, review the rules and regulations and addendums to the lease.

On the date of move-in, the new resident must pay the remaining fees, deposits and outstanding balance on the first month's rent. These include:

  • Pet Fee (if applicable): $400, payable by Credit Card, Money Order or Cashiers Check only. No cash or personal checks are accepted. The pet deposit is non-refundable.
  • Security Deposit: Generally, one month’s rent, payable by Credit Card, Money Order or Cashiers check only. If  renting a single family home, the security deposit will be 2 month's rent. No cash or personal checks are accepted. Higher security deposits will be charged based on derogatory collections activity obtained from a credit background check.
  • Balance of Full Month’s Rent: The balance of the full month’s rent is due at lease signing, payable by Credit Card, Money Order or Cashiers Check only. No cash or personal checks are accepted.

The Leasing Agent will review, among other things, the obligations of the lease, maintenance requests, emergency procedures, annual property inspections, lease termination and eviction procedures. The new resident will be provided with copies of the lease, addendums and the rules and regulations, along with keys to the building (if applicable), unit and mailbox (if applicable).

A move-in inspection will be conducted with the resident and a move-in inspection form must be signed by leaseholder and the Leasing Agent.

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Community Housing Advocacy and Development 531 East Roosevelt Road, Suite 200 Wheaton, IL 60187 (Map + directions) Phone: (630) 456-4452 Fax: (630) 580-9244

Office hours
Monday–Friday, 8:00am–4:30pm

From the community

“I cannot express enough how much I love my apartment and (how I've appreciated) the help from everyone. I will do my best to be a good tenant. May God bless you all.”



10.1% of children in DuPage County live in poverty CHAD helps families stay together.