Application process

Please review the application process, outlined below, before completing the CHAD Rental Application.


1. Search Vacant Properties: All prospective applicants should review the available (vacant) CHAD-owned properties for rent that are listed under the Find a Home section of the website.

2. Submit the Rental Application, along with the required documents (listed below) and fees to the CHAD Office: Applicants will need to bring the following documents:

  • Completed  Rental Application  CHAD Rental Application 
  • Application Fee: $25 for each adult applicant 18 years of age and older. The application fee is non-refundable and is payable by Money Order or Cashiers Check only. No cash or personal checks are accepted. The application fee will only be taken at the rental screening appointment when the application is complete and reviewed by the intake specialist.
  • Valid US government issued ID (Drivers Licence or State ID). No copies accepted.
  • Social Security Card for each adult leaseholder. No Copies accepted.
  • Birth Certificates for children under 18 years of age living in the unit. Must be color copy.
  • Guardianship papers (if applicable) that evidence custodial rights.
  • Paystubs for the last 90 days of each employed adult occupant. 
  • Any other sources of income documentation including but not limited to Unemployment Benefits, Social Security/Disability/VA Benefits, Pension Payments or Child Support.  For further information on acceptable sources of income and appropriate documentation, please refer to "Admissions Criteria".
  • Bank Statements (last 3 months), including paycards. 

3. Submitting the Rental Application: If you find a property that appears to meet your housing needs, please contact CHAD at 630-456-4452 to schedule an appointment to turn in your application. Walk-Ins welcomed.  Applicants must come in person to submit the rental application. We do not accept faxed, emailed, or incomplete applications.

4. Intake Review: At the time of submittal, the Intake Specialist will review all forms and required documents for completeness, collect the Application fees, and discuss the available property listing with the applicants. All applicants will be required to submit to credit and criminal background screening checks, along with Third Party verifications, leaseholder including employment and current/former landlord references. We will check your credit report, criminal background and employment and rental references to confirm that they meet our rental criteria.

5. Await Decision Process:

This process takes 5 to 10 business days, depending on the volume of applications at that time and on how quickly we receive  3rd party verifications.

If the application is approved: The Leasing Manager will schedule a showing to view the unit with the applicant. Units can only be viewed by the screened applicants. We will not show units to other adults that have not been screened and/or are not listed on the application. If the applicant decides to rent the unit, then they will be required to provide at the showing a $250 non-refundable Unit Hold Deposit, payable by Money Order or Cashiers Check only. No cash or personal checks are accepted. The Hold Deposit is applied towards the security deposit and will hold the unit for up to 72hours.

If the application is denied: CHAD will contact the applicant by phone and issue a denial letter that states the reason for the denial.

6. Schedule Move-In Orientation:

Once the approved Applicant has seen and opted to lease the unit and has paid the $250 deposit to hold the unit, the Leasing Manager will schedule a move-in date and an appointment in the office to sign the lease, review the rules and regulations and addendums to the lease.

On the date of move-in, the new resident must pay the remaining fees, deposits and outstanding balance on the first month's rent. These include:

  • Pet Fee (if applicable): $200, payable by Credit Card, Money Order or Cashiers Check only. No cash or personal checks are accepted. The pet deposit is non-refundable.
  • Security Deposit: Generally, one month’s rent, payable by Credit Card, Money Order or Cashiers check only. No cash or personal checks are accepted. Higher security deposits will be charged based on derogatory collections activity obtained from a credit background check.
  • Balance of Full Month’s Rent: The balance of the full month’s rent is due at lease signing, payable by Credit Card, Money Order or Cashiers Check only. No cash or personal checks are accepted.

The Leasing Manager will review, among other things, the obligations of the lease, maintenance requests, emergency procedures, annual property inspections, lease termination and eviction procedures. The new resident will be provided with copies of the lease, addendums and the rules and regulations, along with keys to the building (if applicable), unit and mailbox (if applicable).

A move-in inspection will be conducted with the resident and a move-in inspection form must be signed by leaseholder and the Leasing Agent.

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Community Housing Advocacy and Development 531 East Roosevelt Road, Suite 200 Wheaton, IL 60187 (Map + directions) Phone: (630) 456-4452 Fax: (630) 580-9244

Office hours
Monday–Friday, 8:00am–4:30pm

From the community

“The help I have received from CHAD is priceless. I want to say, "Thank you!" from the bottom of my heart.”



39,777 Number of households in DuPage County which made less than $25,000 (2010) CHAD helps families stay together.